Jason Murphy
President & Chief Operating Officer
Areas of Expertise
- Strategic Market Planning
- Operations Management
- Customer Loyalty and Retention
Jason Murphy drives the direction and growth of the US, European and Asia-Pacific operations of Murphy & Co. As a veteran of the new media industry, Jason capitalizes upon his solid foundation in strategic market planning by applying it to the constantly advancing technology of the Internet.
Jason applied his innovative vision and diverse global management expertise to lead the development and implementation of the 80/20 Customer Retention Process, a highly effective, proprietary, in-depth customer satisfaction tool that transforms key findings into solid client loyalty and retention initiatives.
Jason works closely with the firm's market research professionals to assure consistent, high quality, and reliable standards are maintained for all phases of process deliverables.

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